Question 1

How do I request a refund for my consigned item?

Accepted Answer

To request a refund for your consigned item, just email us at [Hello@socitychic.com](mailto:Hello@socitychic.com) with your order details. We'll process your refund within 5-7 business days once we receive the item in its original condition.

Question 2

Is it possible to return a consigned item?

Accepted Answer

Yes, you can return consigned items within 30 days of receiving them. Just make sure they're in their original condition and packaging. To start the return process, contact us at [Hello@socitychic.com](mailto:Hello@socitychic.com).

Question 3

What is your delivery policy for consigned items?

Accepted Answer

Our delivery policy for consigned items includes details on shipping times, costs, and delivery options. We aim to dispatch orders within 2-3 business days. You can choose from standard or express delivery options at checkout. For any questions, please contact us at [Hello@socitychic.com](mailto:Hello@socitychic.com).

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